RTA FAQ'S

If the shares held by you are in Physical Form, kindly send a request letter signed by the Shareholder (first named shareholder in case of joint-holders) along with self-attested copy of any one of the documents like Aadhar Card or Voter ID or Driving License or Electricity Bill (not more than 3 months old) giving the new address along with the Pin Code. Please quote your Folio Number without fail.

The address on the request letter must the same as appearing on the supporting document.

No. The letter of request will require the signature of the first holder only.

No. There can be only one registered address for one Folio.

Since the Depository Participant maintains your record of demat shares, you have to inform your DP about change in your address. The procedure mentioned at point no.1 be complied with.

You may write to us [RTA] quoting the name of the Company furnishing the particulars of the dividend not received and also your Folio Number/Client ID particulars (in case of demat shares). We will verify the records and provide you with the status.

No Duplicate dividend warrant will be issued.

You are required to provide your bank account details along with cancelled cheque or bank pass book (your name must be mentioned on the cheque), unclaimed dividend will be paid directly via electronic transfer to your bank account.

As per the present law, the dividends if found unpaid / unclaimed is transferred to the Central Government. If you have not received any of these dividends, you may please write to us with relevant particulars like folio number/ Client ID, with particulars of dividend not received for the respective years and we shall clarify the status and arrange to pay the dividend if it remains unpaid and if they are not already transferred to the Investor Education Protection Fund [IEPF].

If they are transferred to IEPF a/c please file e-Form IEPF 5 (drafts & checklist are available in IEPF 5 help form)along with the required documents with the concerned Authority by following the procedure mentioned at http://www.iepf.gov.in/IEPF/corporates.html.

Currently the bank account particulars are being overprinted on the dividend instruments if available and in the absence of the same, complete address is printed to avoid possible fraudulent encashment. In case you have not provided your bank account details in the past or wish to change, please forward a communication as stated below.

• If you are holding shares in physical form, please quote the name of the Company and your folio number, provide your bank account details to us along with a cancelled cheque bearing your name on it and we shall incorporate the same in all your future dividend instruments

• If you are holding the Shares in Demat Form, such details will have to be given to your Depository Participant with whom you have a Demat Account.

As per the Depository Regulations, the Company concerned is obliged to pay dividend as per the details furnished by the concerned Depository Participant. The Company or their Registrars cannot make any change in such records received from the Depositories.

Please inform us [RTA] immediately about loss of Share Certificates quoting the name of the Company your Folio Number and details of Share Certificates if available. We shall immediately mark a ‘Stop Transfer’ on your Folio to prevent any further transfer of shares covered by the lost Share Certificates. Simultaneously, you will have to lodge a complaint with the police regarding loss of Share Certificates and also furnish an acknowledged copy of the Police Complaint. Upon receipt of all the above, we shall advise you further formalities to be complied with for issue of Duplicate Share Certificates.

However please note that if the lost Share Certificates are lodged with the Company together with a valid transfer deed by a third party for transfer, the case will be dealt on the basis of relevant facts and we shall advise further course of action at that time.

Please surrender the original share certificate to us immediately, if the duplicate share certificates have been issued. However, if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificate, please inform us immediately so that we can remove the ‘Stop Transfer’ marked against such share certificates.

You have to submit a nomination form duly filled in and signed. If you are holding shares along with other Holder’s then all the holders will have to sign the nomination form. After the form is received by the Company, and if found to be in order, a registration number will be allotted to the nomination. Nomination can be made only in respect of shares held in physical form. In case of demat shares, your nomination has to be recorded with your Depository Participant. Only one nomination can be made for each folio. Folios having different order or combination of names of shareholders will require separate nominations.

No, not required.

Joint holders are not nominees. They are joint holders of the relevant Shares having joint rights on the same. In the unfortunate event of death of any one of the joint holders, the surviving joint holder/s of the shares is/are the only person/persons recognised by the Company as the holders of the Shares.

Nomination once made can be revoked by a Shareholder by giving a fresh nomination. If the nomination is made by joint holders, and one of the joint-holders dies, the remaining joint holder/s can make a fresh nomination by revoking existing nomination.

Upon the death of a Shareholder, the Nominee, to the exclusion of any other legal heir/beneficiary, is the only person in whom the Shares vest. In other words, in case of a valid nomination, the Company will not entertain any claim from legal heirs or beneficiaries and the Shares will be transmitted only in favour of the Nominee.

In case, if the nomination is made by joint-holders, the nomination will come into play only upon the death of all the joint holders. Therefore, if one of the joint shareholders dies, the shares will devolve on the surviving shareholders to the exclusion of the Nominee. In this case the surviving shareholders may make a fresh nomination if they so desire.

Upon death of a Shareholder, the nominee is entitled to have the shares transmitted in his/her favour. He/She will have to give a notice in writing to this effect along with the Share Certificate(s) of the deceased Shareholders and death certificate duly notarized.

If a nominee opts for registration of Shares in his name, he is required to produce proof of identity, e.g., copy of passport, driving license, voter identity card or such other proof to the satisfaction of the Company. The nominee should also submit his Specimen Signature duly attested along with a request for transmission.

Upon scrutiny of the documents submitted by the nominee, Shares will be transmitted in his favour and Share Certificates will be returned to him after necessary endorsements.

For making a nomination with respect to Demat Shares, you will have to approach your DP. In the Account Opening Form provided by the Depository Participants there is a provision for providing the name of the nominee. Please consult your Depository Participant for further details.

The surviving shareholders will have to submit a request letter supported by a copy of the Death Certificate duly notarised, transmission form and self attested copy of PAN Card and the relevant Share Certificates. The Company on receipt of the said documents will delete the name of deceased shareholder from its records and return the Share Certificates to the applicant/registered holder after necessary endorsement.

The Legal Heir should obtain a Succession Certificate or Letter of Administration or Will or Probate with respect to the shares and a true copy of the same, duly attested by the Court Officer or Notary and be sent to the Company along with a request letter, transmission form, and all the share certificates in original, for transmission in their favour.

The legal heirs will have to get the Will probated by the High Court/District Court of Competent Jurisdiction and then send a copy of the probated copy of the Will, along with relevant schedule/annexure setting out the details of the Shares, the relevant Share Certificates in original and Transmission Form for transmission.

You should obtain a Succession Certificate/Letter of Administration of the last deceased joint holder in your favour and follow the procedure for transmission of shares.

You will appreciate that in order to ascertain that the will in question is the last will and testament made by the deceased, it is important that the same is authenticated/probated by the Court. This is to protect the interest of the investors at large and to obviate any future claims/disputes on the same.

As per law, the joint holder is deemed to be having indivisible ownership of the joint property and the company cannot ascertain as to how or why the name was included. As per the Articles of Association of the company, the surviving joint holders are the only persons recognised as having title to the shares.

• Duly signed Transmission Form by the Nominee.

• Copy of Death Certificate duly attested by a Notary Public.

• Self attested copy of PAN Card of the Nominee. (Copy of PAN Card may be substituted with ID proof in case of residents of Sikkim after collecting address proof).

• Original Share Certificate(s).

• Duly signed Transmission Form by Legal Heir.

• Copy of Death Certificate duly attested by a Notary Public or by a Gazetted Officer.

• Self-attested copy of PAN Card of the Legal Heir. (Copy of PAN Card may be substituted with ID Proof in case of residents of Sikkim after collecting address proof).

• An Affidavit from all the Legal Heirs made on Rs. 50/- Non judicial Stamp Paper to the effect of identification and claim of legal ownership to the securities.

• Succession Certificate or Probate of Will or Letter of Administration or Court Decree, as may be applicable in terms of Indian Succession Act, 1925. Or (in absence of Succession Certificate)

  • No Objection Certificate [NOC] executed by all the Legal Heirs of the deceased holder not objecting to such transmission (or) copy of Family Settlement Deed duly notarized AND

  • An Indemnity Bond made on appropriate Non-Judicial Stamp Paper indemnifying the STA/Issuer Company.

• Original Share Certificate(s).

• Any other documents and Sureties if any as required by the concerned company.

• Duly signed Transmission Form by Legal Heir.

• Copy of Death Certificate duly attested by a Notary Public or by a Gazetted Officer.

• Self-attested copy of PAN Card of the Legal Heir. (Copy of PAN Card may be substituted with ID proof in case of residents of Sikkim after collecting address proof).

• An Affidavit from all the Legal Heirs made on Rs.50/- Non-Judicial Stamp Paper to the effect of identification and claim of legal ownership to the securities.

• Succession Certificate or Probate of Will or Letter of Administration or Court Decree, as may be applicable in terms of Indian Succession Act, 1925.

• Original Share Certificate(s).

• Any other documents and Sureties if any as required by the concerned Company.

• Original Death Certificate /copy Death Certificate of the Deceased Holder duly notarized.

• Transmission Request Form

• Client Master Report of the Nominee (Nominee Account should not be a joint account)

• Original Death Certificate / death certificate of the deceased holder duly notarized.

• Transmission Request Form.

• Client Master Report of the Nominee (Nominee Account should not be a joint account).

• A Succession Certificate OR A Letter of Administration OR A Probate of the will of the deceased.

If the claimant is not able to provide any of the documents at S.No 4 and if the value is less than Rs.Five lakhs then the following may be submitted:

• Letter of Indemnity executed by the applicant(s) on non-judicial stamp paper of appropriate value,

• An Affidavit from the applicant executed on non-judicial stamp paper of Rs. 50/- and notarized.

• No objection certificate [NOC] from all legal heir(s) who are not applicants conveying no objection to the transmission of the relevant securities in favor of the applicant(s) –

• As an alternate to NOC, copy of Family Settlement Deed duly notarized

To transfer the shares, you have to execute the following documents.

• Transfer form duly filled and signed with the required share transfer stamp affixed on it

• Self attested copies of PAN Cards. (Seller and Buyer irrespective of relation and money transaction for buying and selling of shares)

• If there is a mismatch in Seller signature, the Sellers’s signature must be attested by the Manager of a Nationalized Bank under his / her Official Stamp indicating thereon his/her name, authorization code number, telephone number and also Account Number with the bank.

• Self-attested copy of Aadhar Card.

• Stamp duty to be calculated as under (25paise per Rs 100/-)

Please note that for ascertaining the stamp duty, the highest market rate to be taken on the date of execution of the Transfer Deed.

Note:

Also please note that Physical Transfer of Shares has been discontinued from April 01, 2019 as per SEBI Circular. However, if you wish to transfer the Shares, you are requested to get the Shares Dematerialized and then Transfer the same in Demat Form.

Further, as per Press release of SEBI on March 27, 2019, we would like to highlight the following points for your ready reference :

• The above decision does not prohibit the investor to hold the securities in physical form even after April 01, 2019.

• Any Investor who is desirous of transferring shares (which are held in Physical Form) after April 01, 2019 can do so only after the share are dematerialized.

• The Transfer Deed(s) once lodged prior to deadline and returned due to deficiency in the document may be re-lodged for transfer even after the deadline of April 01, 2019.

• Transmission or Transposition of Securities in physical form is allowed after April 01, 2019.

Please forward your share certificates along with a request letter duly signed by all the joint-holders as per the Specimen Signatures recorded.

Yes. Please forward the share certificate(s) relating to those folios which you wish to merge and we shall consolidate your folios and return the share certificates by endorsing the consolidated folio number. You may please note that the folios to be consolidated should be in the identical name and in the same order of identical names (in case of joint-holding) and bear the same address.

Please forward your Share Certificates along with a request letter and Transposition Form duly signed by all the joint-holders as per the Specimen Signatures recorded.